Shipping policy

The delivery time for national shipments will be between 1 and 3 business days. Express shipping will also be available if necessary.

Shipping types:

Standard:

Your order will be sent the next business day (Monday to Friday, on which you make the purchase and will arrive within 1 to 3 business days (Monday to Friday, except holidays in your Autonomous Community or town).

Business Express Shipping:

Your package will be shipped the next day (Monday to Friday, except holidays) and will arrive within 24 hours.

International deliveries

Shipping time abroad will depend on the receiving country.

All additional costs corresponding to customs or variants will be borne by the client.

About shipping...

All orders that enter us from Monday to Friday will be sent the day after the purchase is made. Orders that enter from Friday to Sunday will not leave until business Monday, including holidays.

All national orders are received within a period of 1-3 business days.

If for any reason this is not possible, you will be notified by email and an estimated shipping date will be provided.

If you want to make a change to the delivery address once the order has been placed, it is essential that you notify us as soon as possible. Once the package has been dispatched, it will not be possible to make any address changes.

Any change of address once the order is shipped, or any request for delivery to a different address will have a surcharge equivalent to the cost of shipping.

IMPORTANT!

Please check the delivery address provided, if there is any mistake in the address by the consumer and it does not arrive at the destination provided, FILIPA COLLECTION will NOT be responsible for the loss nor will the money be returned .